Are all the products guaranteed?
All our products are guaranteed for up to 5 years:
- 5 years for hardy perennials, trees, shrubs,roses and hedges
- 1 year for houseplants.
- Up to first flowering for annuals and bulbs
- 6 months for hardware.
How do I claim on the guarantee?
In the unlikely event of a product failure please contact our customer service team by telephone, email or post quoting details from your invoice.
Do I need to return products to claim on the guarantee?
If we require a product to be returned to us our Customer Service Team will arrange for collection at no cost to you.