This may mean that you have not previously created an account with us or you have used an alternative email address to do this. It maybe that a typing error was made when originally registering. If you have any problems please contact our Customer Service Team who will be happy to help you.
I receive your newsletters but you do not recognise my email address if I try to log in?
If you subscribed to the newsletter alone you have not created an account previously. To do this you need to follow the online prompts to 'create an account' setting up and using a password for your security.
How can I log in to my account?
On the top of the homepage there is a link to 'My Account'. If you click on this link you will be directed to the log in page.
Is your website secure?
Your online details are protected in a secure environment. You are directed to this secure environment (SSL technology) any time you order from us. This guarantees that your personal details are indeed protected and can never be read or manipulated in any way by a third party. The address line in the domain name also shows 'https'... the S is for Secure.
Is there a charge for subscribing to your newsletter?
There is no charge for this service. This is a free service for useful tips and ideas including special offers for our customers.
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