All our parcels are delivered by Hermes and are usually delivered within 3-5 days of shipment.
Do you inform me about when the delivery will take place?
If we have an email address for you we will notify you when the goods leave the nursery and include a link to the Hermes website to enable you to track your parcel.
What happens if I am out when the parcel is delivered?
If you are not available at the time of delivery, the parcel will be left in a safe place and a card put through your letterbox.
How long is it before the order is delivered?
As we are shipping live products it depends on the best planting time however once the order leaves our nursery delivery is usually within 3-5 days.
Can I choose the delivery date?
Although it is not possible to request a specific date we do offer delivery periods which you can select during the order process subject to suitability of planting.
Can you deliver my order to another address?
We can deliver to a different address. Just inform us of the full address details at the time of ordering.
When will I receive the free gift offered to me?
If you are offered a free gift with your order we will send it to you in the parcel with the order. On odd occasions this may be delivered directly from the supplier in which case we will notify you on your invoice.
Do you have a question that is not listed? Email us