General enquiry




Direct contact

If you have any questions relating to your order, your account or any other matters, you can always contact our customer services department.

You can reach us via e-mail or via the standard form.

 

 


Customer service opening hours

You can reach our customer services department number 0344 481 1001 at the following times:

Spring season opening hours (mid-January - mid-May)*
Weekdays: 08:30 - 17:00
Saturday: 08.30 - 16:30

Autumn season opening hours (mid-August - mid-December)*
Weekdays: 08:30 - 17:00
Saturday: 08.30 - 16:30

*The seasonal period is dependent on the outdoor temperature (natural developments).

 



Outside opening hours

You can reach our customer services department number 0344 481 1001at the following times:

Opening hours between seasons
Mon-Thursday:08:30 - 16:45
Friday: 08:30 - 12.30
Saturday: closed

Outside opening hours you can leave a message on our answering machine. If you leave your name, telephone number and customer number (if you have one), we will call you back as soon as possible. Alternatively, to accommodate fast ordering, we offer an automated system, which allows you to place your order when you know the product numbers you require.

 



Telephone, post, e-mail

If you have any questions relating to your order, your account or any other matters, you can always contact our customer services department.

You can reach us via e-mail or via the standard form.
We can also be contacted by telephone, fax and regular mail.

Outside the customer services opening hours you can leave a message on our answering machine. If you leave your name, telephone number and customer number (if you have one), one of our employees will call you back as soon as possible.

Make sure you have your order number and any customer details at hand when you call, or state these clearly on the reply coupon. This enables us to deal with your questions quickly and effectively.

Postal address
Spalding Plant & Bulb Company
Four Seasons House
Enterprise Way
Pinchbeck
Spalding
Lincolnshire
PE11 3YR

E-mail address: customer-service@spaldingbulb.co.uk

Order Line: 0844 481 1000 
Customer Service: 0344 481 1001

All particulars supplied to us will be handled confidentially in compliance with National European legislation relating to matters of privacy. Spalding Plant & Bulb Company comply fully with the Data Protection Act 1998.

VAT Registration Number 927 2127 32.